it survey questionnaire

A successful postal survey is one which achieves an accurate and high response. The design of the postal questionnaire is the key to that achievement and it requires the researcher to put herself into the position of the interviewee. Though she will not be present when the questionnaire is being completed, the researcher must be able to imagine the difficulties the respondent will face and take these into account in the formulation of the questions. So she must have a good feel for his subject; otherwise, when the replies come in, it may be found - too late – that there were silly mistakes in the questionnaire. Questionnaire design can be broken down into three steps which must be undertaken in chronological order – formulate the questions; arrange the questionnaire layout; and test the draft.http://www.surveymethods.com/it-survey-questionnaire.htm